Getting Started with ThePhotoStick® Omni X
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Read time 4 min
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Read time 4 min
Securely back up photos, videos, and more from your phone, tablet, or computer with the newest member of ThePhotoStick® family: ThePhotoStick Omni X.
ThePhotoStick Omni only works with Pixel 8 and later. It is not compatible with previous Pixel models. We are very sorry for any inconvenience this may cause.
Download the FREE ThePhotoStick Omni app from the Apple App Store or Google Play Store to begin organizing and protecting your photos and videos. Our new and improved app now guides you through the process in just a few simple steps.
There are two ways to install the mobile app onto your device:
1. Search for ThePhotoStick Omni app in your device’s app store. You can also use one of the links below to go directly to your device's app store.
2. Scan the QR Code below with your mobile device:
Ensure your device and ThePhotoStick Omni X are properly and securely connected. The red indicator light will appear when your device and ThePhotoStick Omni X are successfully connected.
For best performance, we recommend keeping your device up to date with the latest iOS or iPadOS version currently available.
Download ThePhotoStick® Omni app from your device’s Apple App Store.
Once the app has been downloaded, open it and plug ThePhotoStick Omni X into your phone or tablet using the Lightning or USB-C port.
Certain phone cases may need to be removed in order to ensure a proper connection.
Tap "GET STARTED" to read the on-screen tips and watch the in-app tutorial video.
Then, tap the blue "NEXT" button when you are ready to move on.
Tap "CONNECT DEVICE" if you are ready to continue, or tap “Watch Video Again” if needed.
Tap "BROWSE" in the lower right corner of your screen.
Select ThePhotoStick Omni drive named: PHOTOSTICK
Please note that some phones and tablets may show the drive name as "generic USB device" rather than "PHOTOSTICK."
Tap "OPEN" in the upper right corner of your screen.
Tap the blue "BACK TO HOME" button.
If prompted, always tap "Allow Full Access", so ThePhotoStick Omni can back up every precious photo and video from your device.
Tapped the wrong button and didn't allow full access? No problem! Visit the app's "Settings" menu to allow ThePhotoStick Omni full access to your device's media library.
For best performance, we recommend keeping your device up to date with the latest Android version currently available.
Download ThePhotoStick® Omni app from your device’s Google Play Store.
Once the app has been downloaded, open it and plug ThePhotoStick Omni into your phone or tablet using the Micro-USB or USB-C port.
Certain phone cases may need to be removed in order to ensure a proper connection.
Tap "GET STARTED" to read the on-screen tips and watch the in-app tutorial video.
Then, tap the blue "NEXT" button when you are ready to move on.
Tap "CONNECT DEVICE" if you are ready to continue, or tap “Watch Video Again” if needed.
Tap the Options Menu (three lines) in the upper left corner of your screen.
Select ThePhotoStick Omni drive named: PHOTOSTICK
Please note that some phones and tablets may show the drive name as "generic USB device" rather than "PHOTOSTICK."
Tap the blue "USE THIS FOLDER" button at the bottom of your screen.
Enable ALL FILES ACCESS by tapping the toggle button, then tap the back arrow in the upper left corner of your screen.
If prompted, always tap "Allow", so ThePhotoStick Omni can back up every precious photo and video from your device.
Tapped the wrong button and didn't allow full access? No problem! Visit the app's "Settings" menu to allow ThePhotoStick Omni full access to your device's media library.
Plug ThePhotoStick Omni X into your computer or laptop.
If the installer opens automatically, continue to Step 3.
If it does not open:
Double-click the option "Install_ThePhotoStick_Omni_Windows"
Depending on your settings, this may appear as "Install_ThePhotoStick_Omni_Windows" with or without ".exe"
Follow the on-screen instructions to install ThePhotoStick Omni software. (Required components will be installed automatically if needed.)
Once installation is complete, ThePhotoStick Omni software will open automatically. Follow the on-screen instructions to begin your first backup.
Always follow your device’s steps for properly ejecting external storage/USB drives before removing ThePhotoStick Omni X.
When your backup is complete, you may eject/remove ThePhotoStick Omni X from your desktop or laptop computer.
Plug ThePhotoStick Omni into your computer or laptop.
If the installer opens automatically, continue to Step 3.
If it does not open:
Double-click the option "Install_ThePhotoStick_Omni_macOS.dmg"
Drag ThePhotoStick Omni into your Applications folder. Then open it from Applications.
If prompted, click “Open” to allow ThePhotoStick Omni app to run.
Once installation is complete, ThePhotoStick Omni will open automatically. Follow the on-screen instructions to begin your first backup.
Always follow your device’s steps for properly ejecting external storage/USB drives before removing ThePhotoStick Omni X.
When your backup is complete, you may eject/remove ThePhotoStick Omni X from your desktop or laptop computer.