Due to recent software updates, those using ThePhotoStick Omni on iOS devices may experience a different "Getting Started" process than the steps listed in our Official User Guide.
This helpful how-to guide explores the top three most effective ways for viewing saved files on ThePhotoStick Omni.
When trying to install ThePhotoStick Omni app from the Google Play Store, it may fail to install if you already have ThePhotoStick Mobile app on your mobile device.
When viewing files saved to your ThePhotoStick Omni drive, you may see question marks or blanks for some or all of the files instead of a thumbnail for the file.
If ThePhotoStick® Omni is transferring duplicate files during your backup, this troubleshooting guide will walk you through accessing the 'Skip Duplicates' option on your Windows or Mac Computer.
When trying to select your ThePhotoStick® Omni drive, you may have trouble selecting it since your phone does not detect it.