Support & Troubleshooting Guides
Troubleshooting Guide: macOS Update
Apple released their latest macOS version – macOS Ventura (version 13) on October 24, 2022.Due to changes Apple has made in their operating system, you may encounter a couple of...
Troubleshooting Guide: macOS Update
Apple released their latest macOS version – macOS Ventura (version 13) on October 24, 2022.Due to changes Apple has made in their operating system, you may encounter a couple of...
Troubleshooting Guide: Why Am I Getting an Erro...
When trying to install ThePhotoStick Omni app from the Google Play Store, it may fail to install if you already have ThePhotoStick Mobile app on your mobile device.
Troubleshooting Guide: Why Am I Getting an Erro...
When trying to install ThePhotoStick Omni app from the Google Play Store, it may fail to install if you already have ThePhotoStick Mobile app on your mobile device.
Troubleshooting Guide: What to Do if Question M...
When viewing files saved to your ThePhotoStick Omni drive, you may see question marks or blanks for some or all of the files instead of a thumbnail for the file.
Troubleshooting Guide: What to Do if Question M...
When viewing files saved to your ThePhotoStick Omni drive, you may see question marks or blanks for some or all of the files instead of a thumbnail for the file.
Troubleshooting Guide: Why Is ThePhotoStick Omn...
If ThePhotoStick® Omni is transferring duplicate files during your backup, this troubleshooting guide will walk you through accessing the 'Skip Duplicates' option on your Windows or Mac Computer.
Troubleshooting Guide: Why Is ThePhotoStick Omn...
If ThePhotoStick® Omni is transferring duplicate files during your backup, this troubleshooting guide will walk you through accessing the 'Skip Duplicates' option on your Windows or Mac Computer.
Troubleshooting Guide: ThePhotoStick® Omni Driv...
When trying to select your ThePhotoStick® Omni drive, you may have trouble selecting it since your phone does not detect it.
Troubleshooting Guide: ThePhotoStick® Omni Driv...
When trying to select your ThePhotoStick® Omni drive, you may have trouble selecting it since your phone does not detect it.
Troubleshooting Guide: Selecting the Root Folde...
When ThePhotoStick® Omni app starts a backup, it checks to ensure ThePhotoStick® Omni drive is properly selected so any files backed up by the app are stored on the actual...
Troubleshooting Guide: Selecting the Root Folde...
When ThePhotoStick® Omni app starts a backup, it checks to ensure ThePhotoStick® Omni drive is properly selected so any files backed up by the app are stored on the actual...