Yes, getting started with ThePhotoStick Omni is incredibly easy! Please note, however, that it will take some time for ThePhotoStick Omni to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni is that anyone can use it, no matter how comfortable they are with technology!

Check out our Quick Start Guide for more information on getting started with ThePhotoStick® Omni. We also offer 24/7 support if you have any questions or difficulties: support@thephotostick.com 

ThePhotoStick® Omni works with most modern computers, smartphones, tablets, and computers right out of the box! 

It's compatible with Windows, Android, and Apple Devices:

- Windows 7 SP1 or Later

- macOS 10.13 or Later

- iOS and iPadOS 13.0 or Later

- Android 8.0 or Later and Pixel 8 or Later

For more up to date information regarding ThePhotoStick Omni compatibility, we recommend viewing our System Requirements page.

This depends on how many photos and videos you have.

- The 128GB version can hold up to 51,200 photos and videos, which will be plenty for most people.

- The 256GB version holds up to roughly 102,400 photos and videos giving you all the storage you'll ever need, perfect for large families with lots of memories.

Approximate Number of Photos Stored on ThePhotoStick USB:

• 32 GB - 12,800 photos
• 64 GB - 25,600 photos
• 128 GB - 51,200 photos
• 256 GB - 102,400 photos
• 512GB - 204,800 photos

*Please note that storage capacity per GB listed above is approximate, and exact storage amounts vary depending on file type and size. For more in-depth information regarding ThePhotoStick Omni, check out our Official User Guide.

Nearly all of them! It saves your standard JPEG, HEIC, PNG, GIF, MOV, and MPEG4, but it also saves a vast array of file types as listed below:

PHOTO EXTENSIONS:

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• JPEG (*.jpg;*.jpeg;*.jpe;*.jfif)
• HEIC (*.heic, *.heics, *.heif, *.heifs, *.avci, *.avcs)
• GIF (*.gif)
• PNG (*.png)
• BMP (*.bmp;*.rle;*.dib)
• TIFF (*.tif,*.tiff)
• ICO (*.ico)
• Camera Raw (*.crw, *.nef, *.raf, *.orf, *.mrw, *.dcr, *.mos, *.raw, *.pef, *.srf, *.dng, *.x3f, *.cr2, *.erf, *.sr2, *.kdc, *.mfw, *.mef, *.arw, *.nrw, *.rw2, *.rwl, *.iiq, *.3fr, *.srw) 
• Photoshop (*.psd, *.pdd, *.pdp, *.pse, *.eps)
• PICT File (*.PCT, *.PICT)

VIDEO EXTENSIONS:

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• MOV (*.mov, *.qt, *.hevc)
• MPEG4 (*.mp4, *.mpeg4, *.m4v, *.h264)
• AVI (*.avi)
• WMV (*.wmv)

We offer a no-hassle, 30-Day Money Back Guarantee. If you’re not 100% satisfied with your purchase from ThePhotoStick®, we will gladly help you with a return. We want you to be happy!

You can return ThePhotoStick, ThePhotoStick Mobile, or ThePhotoStick Omni for any reason within 30 days, beginning the date of delivery, for a full refund of your purchase amount. Please note that shipping and handling charges and taxes paid (e.g. state, customs, VAT) are non-refundable.

Please contact us at returns@thephotostick.com and we'd be happy to facilitate your return and refund. For more information regarding our return process, check out our Returns and Refunds page.