Yes, getting started with ThePhotoStick Omni X is incredibly easy! Please note, however, that it will take some time for ThePhotoStick Omni X to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni X is that anyone can use it, no matter how comfortable they are with technology!

Check out our User Guide for more information on getting started with ThePhotoStick Omni X. We also offer 24/7 support if you have any questions or difficulties: support@thephotostick.com

Almost all major Android, iPhone, and iPad devices!

It's compatible with Windows, Android, and Mac Operating Systems:
- Windows: Windows 7 SP1 and later
- macOS: macOS X 10.13 and later
- Apple: iOS and iPadOS 13.0 and later
- Android: 8.0 and later

For more up to date information regarding ThePhotoStick compatibility, we recommend viewing our System Requirements page. 

Approximate Number of Photos Stored on ThePhotoStick Omni X:

16GB - 6,400 photos
32 GB - 12,800 photos
64 GB - 25,600 photos
128 GB - 51,200 photos
256 GB - 102,400 photos

*Please note that storage capacity per GB listed above is approximate, and exact storage amounts vary depending on file type and size.

Nearly all of them! It saves your standard JPEG, HEIC, PNG, GIF, MOV, and MPEG4, but it also saves a vast array of file types as listed below:

PHOTO EXTENSIONS:
- JPEG (*.jpg;*.jpeg;*.jpe;*.jfif)
- HEIC (*.heic, *.heics, *.heif, *.heifs, *.avci, *.avcs)
- GIF (*.gif) - PNG (*.png)
- BMP (*.bmp;*.rle;*.dib)
- TIFF (*.tif,*.tiff)
- ICO (*.ico)
- Camera Raw (*.crw, *.nef, *.raf, *.orf, *.mrw, *.dcr, *.mos, *.raw, *.pef, *.srf, *.dng, *.x3f, *.cr2, *.erf, *.sr2, *.kdc, *.mfw, *.mef, *.arw, *.nrw, *.rw2, *.rwl, *.iiq, *.3fr, *.srw)
- Photoshop (*.psd, *.pdd, *.pdp, *.pse, *.eps)
- PICT File (*.PCT, *.PICT)

VIDEO EXTENSIONS:
- MOV (*.mov, *.qt, *.hevc)
- MPEG4 (*.mp4, *.mpeg4, *.m4v, *.h264)
- AVI (*.avi)
- WMV (*.wmv)

Yes, it’s a great backup solution! Many people plug ThePhotoStick® Omni in each night for a quick and easy backup to make sure they are continually protecting their memories.

Of course! Visit our website, www.thephotostick.com, and click the gray circle near the bottom right corner of the page to begin chatting with a member of our Support Team.

Live Chat available Monday-Saturday, 8am-8pm PST

We offer a no-hassle, 30-Day Money Back Guarantee. If you’re not 100% satisfied with your purchase from ThePhotoStick®, we are happy to help you with a return. We want you to be happy!

If you are not completely satisfied with your order, please contact us at returns@thephotostick.com and we'd be happy to facilitate your return and refund.

Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.