Yes, getting started with ThePhotoStick® Omni is incredibly easy! Please note, however, that it will take some time for ThePhotoStick Omni to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni is that anyone can use it, no matter how comfortable they are with technology!

Check out our User Guide for more information on getting started with ThePhotoStick® Omni. We also offer live customer support if you have any questions or difficulties: support@thephotostick.com

ThePhotoStick® Omni works with all modern computers, smartphones, and tablets right out of the box.

It's also compatible with all Windows, Android, and Mac Operating Systems:
- Windows: Windows 7 SP1 and Later
- Apple: iOS and iPadOS 13.0 and Later
- Android: 8.0 and Later

For more up-to-date information regarding ThePhotoStick compatibility, we recommend viewing our System Requirements page.

Approximate Number of Photos Stored on ThePhotoStick USB:

32GB - 12,800 photos
64GB - 25,600 photos
128GB - 51,200 photos
256GB - 102,400 photos
512GB - 204,800 photos

*Please note that storage capacity per GB listed above is approximate, and exact storage amounts vary depending on file type and size. For more in-depth information regarding ThePhotoStick Omni, check out our Official User Guide.

This depends on how many photos and videos you have.

- The 128GB version can hold up to 51,200 photos and videos, which will be plenty for most people.

- The 256GB version holds up to roughly 102,400 photos and videos, giving you all the storage you'll ever need, perfect for large families with lots of memories.

Nearly all of them! It saves your standard JPEG, HEIC, PNG, GIF, MOV, and MP4, but ThePhotoStick Omni can now protect your contacts, documents, and audio files. It saves a vast array of file types, as listed below:

PHOTO EXTENSIONS:
JPEG (*.jpg;*.jpeg;*.jpe;*.jfif)
HEIC (*.heic, *.heics, *.heif, *.heifs, *.avci, *.avcs)
GIF (*.gif)
PNG (*.png)BMP (*.bmp;*.rle;*.dib)
TIFF (*.tif,*.tiff)ICO (*.ico)
Camera Raw (*.crw, *.nef, *.raf, *.orf, *.mrw, *.dcr, *.mos, *.raw, *.pef, *.srf, *.dng, *.x3f, *.cr2, *.erf, *.sr2, *.kdc, *.mfw, *.mef, *.arw, *.nrw, *.rw2, *.rwl, *.iiq, *.3fr, *.srw) Photoshop (*.psd, *.pdd, *.pdp, *.pse, *.eps)
PICT File (*.PCT, *.PICT)

VIDEO EXTENSIONS:
MOV (*.mov, *.qt, *.hevc)
MPEG4 (*.mp4, *.mpeg4, *.m4v, *.h264)
AVI (*.avi)
WMV (*.wmv)

OTHER EXTENSIONS:
Audio (*.mp3, *.wav)
Contacts (*.vcf)

For computers (Mac or PC): ThePhotoStick® Omni does not need to install anything on your computer, nor does it require anything to be already installed on your computer.

It comes with everything it needs. Just simply plug it into an available USB slot, and you’re ready to get started.

For phones (Android or iOS): ThePhotoStick® Omni offers a FREE app that allows you to back up, view, and organize your photos with ease.

There are no monthly charges or download costs for using the app – just download it and follow the on-screen instructions to easily get started.

Yes, it’s a great backup solution! Many people leave the ThePhotoStick® Omni plugged in and do a weekly backup to make sure they are continually protecting their memories.

Of course! Visit our website, thephotostick.com, and click the gray circle near the bottom right corner of the page to begin chatting with a member of our Support Team.

Live Chat available Monday-Saturday, 8am-8pm PST

We offer a no-hassle, 30-Day Money Back Guarantee. If you're not 100% satisfied with your purchase from ThePhotoStick®, our team is here to assist you with a return. We want you to be happy!

If you are not completely satisfied with your order, please get in touch with us at returns@thephotostick.com, and we'd be happy to facilitate your return and refund. For more information regarding our return process, check out our Returns and Refunds page.