Yes, getting started with ThePhotoStick Omni is incredibly easy! Please note, however, that it will take some time for ThePhotoStick Omni to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni is that anyone can use it, no matter how comfortable they are with technology!

Check out our User Guide for more information on getting started with ThePhotoStick® Omni. We also offer 24/7 support if you have any questions or difficulties: support@thephotostick.com

ThePhotoStick® Omni works with all modern computers, smartphones, tablets, and computers right out of the box.

It's also compatible with all Windows, Android, and Mac Operating Systems:

- Windows: Windows 7 SP1 and later

- Apple: iOS and iPadOS 13.0 and later

- Android: 6.0 and later*
^{*ThePhotoStick® Omni is NOT compatible with Google Pixel smartphones.}

For more up to date information regarding ThePhotoStick compatibility, we recommend viewing our System Requirements page. 

Nearly all of them! It saves your standard JPEG, HEIC, PNG, GIF, MOV, and MPEG4, but it also saves a vast array of file types as listed below:

PHOTO EXTENSIONS:

- JPEG (*.jpg;*.jpeg;*.jpe;*.jfif)
- HEIC (*.heic, *.heics, *.heif, *.heifs, *.avci, *.avcs)
- GIF (*.gif)
- PNG (*.png)
- BMP (*.bmp;*.rle;*.dib)
- TIFF (*.tif,*.tiff) ICO (*.ico)
- Camera Raw (*.crw, *.nef, *.raf, *.orf, *.mrw, *.dcr, *.mos, *.raw, *.pef, *.srf, *.dng, *.x3f, *.cr2, *.erf, *.sr2, *.kdc, *.mfw, *.mef, *.arw, *.nrw, *.rw2, *.rwl, *.iiq, *.3fr, *.srw)
- Photoshop (*.psd, *.pdd, *.pdp, *.pse, *.eps)
- PICT File (*.PCT, *.PICT)

VIDEO EXTENSIONS:

- MOV (*.mov, *.qt, *.hevc)
- MPEG4 (*.mp4, *.mpeg4, *.m4v, *.h264)
- AVI (*.avi)
- WMV (*.wmv)

Yes, it’s a great backup solution! Many people leave the ThePhotoStick Omni plugged in and do a weekly back-up to make sure they are continually protecting their memories.

For computers (Mac or PC):

- ThePhotoStick® Omni does not need to install anything on your computer, nor does it require anything to be already installed on your computer.

- ThePhotoStick® Omni comes with everything it needs — you simply need to plug it into an available USB slot and it’s ready to run.

For smartphones and tablets (Android or iOS):

- ThePhotoStick® Omni offers a FREE app that allows you to back up, view, and organize your photos with ease.

- There are no monthly charges or download costs for using the app – just download it and click GO!

We offer a no-hassle, 30-Day Money Back Guarantee. If you’re not 100% satisfied with your purchase from ThePhotoStick®, we are happy to help you with a return. We want you to be happy!

If you are not completely satisfied with your order, please contact us at returns@thephotostick.com and we'd be happy to facilitate your return and refund.

Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.