Support & Troubleshooting Guides

How-To Guide: How to Select Your ThePhotoStick Omni Drive in iOS 16

How-To Guide: How to Select Your ThePhotoStick ...

Due to recent software updates, those using ThePhotoStick Omni on iOS devices may experience a different "Getting Started" process than the steps listed in our Official User Guide.

How-To Guide: How to Select Your ThePhotoStick ...

Due to recent software updates, those using ThePhotoStick Omni on iOS devices may experience a different "Getting Started" process than the steps listed in our Official User Guide.

Troubleshooting Guide: macOS Update

Troubleshooting Guide: macOS Update

Apple released their latest macOS version – macOS Ventura (version 13) on October 24, 2022.Due to changes Apple has made in their operating system, you may encounter a couple of...

Troubleshooting Guide: macOS Update

Apple released their latest macOS version – macOS Ventura (version 13) on October 24, 2022.Due to changes Apple has made in their operating system, you may encounter a couple of...

How-To Guide: How to View Files Saved on Your ThePhotoStick Omni

How-To Guide: How to View Files Saved on Your T...

This helpful how-to guide explores the top three most effective ways for viewing saved files on ThePhotoStick Omni.

How-To Guide: How to View Files Saved on Your T...

This helpful how-to guide explores the top three most effective ways for viewing saved files on ThePhotoStick Omni.

Troubleshooting Guide: Why Am I Getting an Error When Trying to Install ThePhotoStick Omni From the Google Play Store?

Troubleshooting Guide: Why Am I Getting an Erro...

When trying to install ThePhotoStick Omni app from the Google Play Store, it may fail to install if you already have ThePhotoStick Mobile app on your mobile device.

Troubleshooting Guide: Why Am I Getting an Erro...

When trying to install ThePhotoStick Omni app from the Google Play Store, it may fail to install if you already have ThePhotoStick Mobile app on your mobile device.

Troubleshooting Guide: What to Do if Question Marks Appear in Place of Your Files?

Troubleshooting Guide: What to Do if Question M...

When viewing files saved to your ThePhotoStick Omni drive, you may see question marks or blanks for some or all of the files instead of a thumbnail for the file.

Troubleshooting Guide: What to Do if Question M...

When viewing files saved to your ThePhotoStick Omni drive, you may see question marks or blanks for some or all of the files instead of a thumbnail for the file.

Troubleshooting Guide: Why Is ThePhotoStick Omni Transferring Duplicate Files?

Troubleshooting Guide: Why Is ThePhotoStick Omn...

If ThePhotoStick® Omni is transferring duplicate files during your backup, this troubleshooting guide will walk you through accessing the 'Skip Duplicates' option on your Windows or Mac Computer.

Troubleshooting Guide: Why Is ThePhotoStick Omn...

If ThePhotoStick® Omni is transferring duplicate files during your backup, this troubleshooting guide will walk you through accessing the 'Skip Duplicates' option on your Windows or Mac Computer.