Yes, getting started with ThePhotoStick Omni is incredibly easy! Please note, however, that it will take some time for ThePhotoStick Omni to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni is that anyone can use it, no matter how comfortable they are with technology!

Check out our Quick Start Guide for more information on getting started with ThePhotoStick® Omni. We also offer 24/7 support if you have any questions or difficulties: support@thephotostick.com 

ThePhotoStick® Omni works with most modern computers, smartphones, tablets, and computers right out of the box! 

It's compatible with Windows, Android, and Apple Devices:

- Windows 7 SP1 or Later

- macOS 10.13 or Later

- iOS and iPadOS 13.0 or Later

- Android 8.0 or Later and Pixel 8 or Later

For more up to date information regarding ThePhotoStick Omni compatibility, we recommend viewing our System Requirements page.

This depends on how many photos and videos you have.

- The 128GB version can hold up to 51,200 photos and videos, which will be plenty for most people.

- The 512GB version holds up to roughly 204,000 photos and videos, giving you all the storage you'll ever need, perfect for large families with lots of memories.

Approximate Number of Photos Stored on ThePhotoStick USB:

• 32 GB - 12,800 photos
• 64 GB - 25,600 photos
• 128 GB - 51,200 photos
• 256 GB - 102,400 photos
• 512GB - 204,800 photos

*Please note that storage capacity per GB listed above is approximate, and exact storage amounts vary depending on file type and size. For more in-depth information regarding ThePhotoStick Omni, check out our Official User Guide.

We use an average photo file size of 2MB for our calculation. We picked this size for our calculation because it is the approximate size of an 8MP photo saved in a .JPEG format.

Some file sizes are much larger, such as camera RAW files, movie files such as .MOV and .MPEG4, and photos taken with cameras that can take photos greater than 8MP, so the number of files that can be stored on ThePhotoStick® OmniI can vary.

Nearly all of them! It saves your standard JPEG, HEIC, PNG, GIF, MOV, and MPEG4, but it also saves a vast array of file types, as listed below:

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PHOTO EXTENSIONS:

• JPEG (*.jpg;*.jpeg;*.jpe;*.jfif)
• HEIC (*.heic, *.heics, *.heif, *.heifs, *.avci, *.avcs)
• GIF (*.gif)
• PNG (*.png)
• BMP (*.bmp;*.rle;*.dib)
• TIFF (*.tif,*.tiff)
• ICO (*.ico)
• Camera Raw (*.crw, *.nef, *.raf, *.orf, *.mrw, *.dcr, *.mos, *.raw, *.pef, *.srf, *.dng, *.x3f, *.cr2, *.erf, *.sr2, *.kdc, *.mfw, *.mef, *.arw, *.nrw, *.rw2, *.rwl, *.iiq, *.3fr, *.srw) 
• Photoshop (*.psd, *.pdd, *.pdp, *.pse, *.eps)
• PICT File (*.PCT, *.PICT)

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VIDEO EXTENSIONS:

• MOV (*.mov, *.qt, *.hevc)
• MPEG4 (*.mp4, *.mpeg4, *.m4v, *.h264)
• AVI (*.avi)
• WMV (*.wmv)

For computers (Mac or PC):

- ThePhotoStick Omni does not need to install anything on your computer.

- ThePhotoStick Omni comes with everything it needs — you simply need to plug it into an available USB slot, and it’s ready to run.

For phones (Android or iOS):

- ThePhotoStick Omni offers a FREE app that allows you to back up, view, and organize your photos with ease.

- There are no monthly charges or download costs for using the app. Just download it from your device's app store, plug in ThePhotoStick Omni, and tap the "Back Up Files Now" button to start your first backup.

Yes. When you use ThePhotoStick Omni to back up your images and videos, they remain on your computer or phone.

ThePhotoStick Omni software and mobile app are designed to be non-intrusive, ensuring that your files are safely backed up without ever deleting them from your device.

To start on Windows:

1. Plug ThePhotoStick® into an open USB slot.
2. If it does not open on its own, find and open your File Explorer.
3. From File Explorer, double-click on ThePhotoStick.exe.
4. Once ThePhotoStick® Omni loads, follow the onscreen instructions.

To start on Mac:

1. Plug ThePhotoStick® into an open USB slot.
2. Double-click on the desktop shortcut labeled as PHOTOSTICK.
3. Inside the File Viewer, double-click on ThePhotoStick_Mac.
4. NOTE: If no icon appears on your desktop after plugging in ThePhotoStick, go to Finder and double-click PHOTOSTICK listed under devices. Then, double-click on ThePhotoStick_Mac.
5. Once ThePhotoStick® Omni loads, follow the onscreen instructions.

To start on Android:

1. Install “ThePhotoStick Omni” app from the Google Play store.
2. If prompted, allow ThePhotoStick Omni app to access your photos, videos, and audio files.
3. Plug in ThePhotoStick Omni device into your Android device.
4. Tap “Get Started” when ThePhotoStick Omni app loads.

To Start on iOS:

1. Install the “ThePhotoStick Omni” app from the App Store.
2. If prompted, allow ThePhotoStick Omni app to access your photos, videos, and audio files.
3. Plug in ThePhotoStick Omni device into your iOS device.
4. Tap "Settings" when prompted, then tap on “PHOTOSTICK” and then “Done”.
5. Confirm ThePhotoStick Omni device is detected. Then, tap “Main Menu”.
6. Tap “Backup Files Now!”

Please note that it will take some time for ThePhotoStick Omni to find each of your photos and safely back them up. This time can vary depending on how many photos you have, the size of your files, and the type of device you are using. But the great thing about ThePhotoStick Omni is that anyone can use it, no matter how comfortable they are with technology!

For more tips on getting started with ThePhotoStick® Omni, check out our Quick Start Guide.

Due to recent Anti-Virus Software (McAfee, Norton, etc.) updates, your computer may not detect ThePhotoStick Omni. To resolve this issue, please temporarily turn off your AV software, or open your AV software settings and allow the ThePhotoStick.exe to run.

Yes, it’s a great backup solution! Many people plug ThePhotoStick® Omni in each night for a quick, easy backup to ensure they are continually protecting their memories.